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FAQ'S.

 

Where can I buy your items?

I have items listed for sale on eBay. From eBay homepage click 'Advanced' (top right) then 'By Seller' and enter 'glassheaven' in the sellers I.D box. You'll be taken straight to all my items.

 

Are your items available in different colours and sizes?

Yes, I can make anything in your chosen colour and most things in different sizes.

 

How long would it take to make a commissioned piece?

Depending on the size and detail you require it would take approximately 1 to 2 weeks for smaller items and 3 weeks for a mirror. Larger glass panels may take a little longer depending on the pattern or design you would like.

 

How much would a commissioned piece cost?

Every piece will vary depending upon size, type of glass and techniques used. I am more than happy to give you a no obligation estimate, please feel free to ask.

 

How will I receive my items?

I pack every item very carefully with lots of protection for posting, smaller items arriving with you via Royal Mail, larger items by courier. Alternatively you can collect your items directly from me or, if you live in the Braintree area, I will happily deliver them to you.

 

Is it possible for you to post to a different address to the order address?

Yes, if your item is a gift and you would like it posted directly to the recipient, just let me know. I will gift wrap it for you and include a message of your choice.